Inspect2go offers new case management systems and complaint management solutions for local-level code enforcement and environmental health agencies. Intake complaints and track cases from initiation through to resolution.

Case Management Software and Complaint Management Systems are now available from Inspect2go. The Complaint Management Software intakes complaints from the public, assigns them, and tracks follow-up inspections. The Case Management Software intakes public environmental health, housing and other code enforcement cases starting with the initial violation through to resolution. The systems include modules for case record tracking, letters, notices, citations and reporting. The systems are designed for local (city/county/municipal) government code enforcement, building, public health, property/rental/housing and environmental health departments.

• Intake complaints
• Create and manage cases
• Reference violations and site regulatory codes
• Assign to case officers and inspectors
• Track notes and communications
• Conduct inspections using mobile apps (iPad, Android or Surface Pro)
• Web-based, cloud-hosted case management software accessible from any browser enabled device
• Citizen portals for complaint input, online payments and case tracking